Eitzah is guided in its work with lay and clergy leaders by a set of principles that inform our programs and services.

• Extraordinary synagogues are caregiving organizations whose leaders care for themselves while ministering to others.
  
• Effective leaders maintain a series of ongoing relationships that allow for support, guidance, information, and collaboration.
  
• Healthy organizations allow for members who display commitment, trust, appropriate boundaries, and resilience in the face of organizational life and transitions.
  
• Effective synagogue leaders understand the nature of leadership, authority, and group life in the context of spiritual organizations.
  
• Individuals and organizations change only in the context of meaningful, supportive relationship; neither can develop in isolation.
  
• Synagogue involvement should add to and deepen everyone's joy in living a Jewish life.

In each program and service, our commitment is to provide synagogue and organizational leaders with challenging insights and tools that enable them to develop themselves and their congregations. Most crucial, we focus on creating ongoing relationships with and between our participants that will support them in their sacred tasks. Each program thus involves coaching and peer mentoring. We believe that it is only through such sustained relationships that individual and organizational development occurs. The commitment we ask of synagogue leaders is that they carve out space and time from their busy lives for developing their capacities and those of their institutions.